.bes-support-widget {
    --support-accent: #2563eb;
    --support-accent-dark: #1d4ed8;
    --support-ink: #111827;
    --support-muted: #5f6877;
    --support-surface: #ffffff;
    --support-border: #d7dce3;
    --support-viewport-height: 100dvh;
    --support-viewport-width: 100vw;
    --support-bottom: 16px;
    --support-side: 16px;
    --support-size: 56px;
    --support-icon-size: 24px;
    --support-icon-color: #ffffff;
    --support-panel-width: 390px;
    --support-panel-height: 600px;
    --support-header-bg: #111827;
    --support-header-color: #ffffff;
    --support-bottom-safe: max(var(--support-bottom), var(--support-cookie-clearance, 0px));
    --support-side-safe: min(var(--support-side), max(8px, calc((var(--support-viewport-width) - var(--support-size)) / 2)));
    --support-bottom-used: max(env(safe-area-inset-bottom, 0px), min(var(--support-bottom-safe), max(8px, calc(var(--support-viewport-height) - var(--support-size) - 8px))));
    position: fixed;
    right: var(--support-side-safe);
    bottom: var(--support-bottom-used);
    /* Keep chat above public menus and modal layers, including the 13000 modal layer. */
    z-index: 2147483000;
    font-family: inherit;
    color: var(--support-ink);
}

.bes-support-widget [hidden] {
    display: none !important;
}

.bes-support-launcher {
    display: inline-flex;
    height: var(--support-size);
    width: var(--support-size);
    max-width: calc(var(--support-viewport-width) - var(--support-side-safe) - 8px);
    align-items: center;
    justify-content: center;
    gap: .55rem;
    border: 1px solid rgba(0, 0, 0, .12);
    border-radius: 50%;
    padding: 0;
    background: var(--support-accent);
    color: var(--support-icon-color);
    box-shadow: 0 8px 24px rgba(17, 24, 39, .2);
    font-weight: 700;
    font-size: 14px;
    letter-spacing: 0;
    line-height: 1.2;
}

.bes-support-launcher > i { font-size: min(var(--support-icon-size), calc(var(--support-size) - 16px)); flex: 0 0 auto; }
.bes-support-launcher > span { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.bes-support-widget[data-support-mode="icon_only"] .bes-support-launcher > span { display: none; }
.bes-support-widget[data-support-mode="icon_text"] .bes-support-launcher { width: max-content; min-width: var(--support-size); padding: 0 16px; border-radius: 999px; }
.bes-support-widget[data-support-shape="rounded"] .bes-support-launcher { border-radius: 8px; }
.bes-support-widget[data-support-position="bottom_left"] { left: var(--support-side-safe); right: auto; --support-bottom-safe: max(var(--support-bottom), 5rem, var(--support-cookie-clearance, 0px)); }
.bes-support-widget[data-support-position="bottom_left"] .bes-support-dialog { left: 0; right: auto; }
.bes-support-widget[data-support-shadow="0"] .bes-support-launcher,
.bes-support-widget[data-support-shadow="0"] .bes-support-dialog { box-shadow: none; }

.bes-support-launcher:hover,
.bes-support-launcher:focus-visible {
    background: var(--support-accent-dark);
}

.bes-support-dialog {
    position: absolute;
    right: 0;
    bottom: 0;
    display: grid;
    width: min(var(--support-panel-width), calc(var(--support-viewport-width) - var(--support-side-safe) - 8px));
    height: min(var(--support-panel-height), calc(var(--support-viewport-height) - var(--support-bottom-used) - 8px));
    max-height: calc(var(--support-viewport-height) - var(--support-bottom-used) - 8px);
    grid-template-rows: auto minmax(0, 1fr);
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: 8px;
    background: var(--support-surface);
    box-shadow: 0 18px 48px rgba(17, 24, 39, .28);
}

.bes-support-header {
    display: flex;
    min-height: 72px;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: .9rem 1rem;
    background: var(--support-header-bg);
    color: var(--support-header-color);
}

.bes-support-header h2 {
    margin: 0;
    font-size: 1.05rem;
    line-height: 1.3;
    letter-spacing: 0;
}

.bes-support-header > div { min-width: 0; }
.bes-support-header [data-support-status-text] { min-width: 0; overflow-wrap: anywhere; }

.bes-support-header p {
    display: flex;
    align-items: center;
    gap: .4rem;
    margin: .2rem 0 0;
    color: inherit;
    font-size: .82rem;
}

.bes-support-status-dot {
    width: .55rem;
    height: .55rem;
    border-radius: 50%;
    background: #8ea0b8;
}

.bes-support-icon-button {
    display: inline-grid;
    width: 42px;
    height: 42px;
    flex: 0 0 42px;
    place-items: center;
    border: 1px solid rgba(255, 255, 255, .45);
    border-radius: 6px;
    background: transparent;
    color: inherit;
}

.bes-support-icon-button:hover,
.bes-support-icon-button:focus-visible {
    background: rgba(255, 255, 255, .14);
}

.bes-support-body {
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
    padding: 1rem;
}

.bes-support-widget .support-message-ai {
    border-inline-start: 3px solid #0f766e;
}

.support-ai-message-label {
    display: block;
    margin-bottom: .25rem;
    font-weight: 600;
    font-size: .75rem;
}

.bes-support-welcome {
    margin: 0 0 1rem;
    color: var(--support-muted);
    line-height: 1.5;
}

.bes-support-live {
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip-path: inset(50%);
    white-space: nowrap;
}

.bes-support-loading,
.bes-support-error {
    display: flex;
    align-items: center;
    gap: .6rem;
    color: var(--support-muted);
}

.bes-support-error {
    border-left: 3px solid #b42318;
    padding: .8rem;
    background: #fff4f2;
    color: #7a271a;
}

.bes-support-next-stage {
    margin: .75rem 0 0;
    color: var(--support-muted);
    font-size: .875rem;
}

.bes-support-widget .form-label {
    color: var(--support-ink);
}

.bes-support-widget .form-control {
    min-height: 44px;
}

/* The welcome form determines its own height instead of scrolling inside the
   configured conversation height. Keep overflow available only when the
   viewport is too short (for example while the phone keyboard is open). */
.bes-support-dialog:has([data-support-profile-form]:not([hidden])) {
    height: auto;
}
.bes-support-dialog:has([data-support-profile-form]:not([hidden])) .bes-support-header {
    min-height: 62px;
    padding: .65rem .85rem;
}
.bes-support-body:has([data-support-profile-form]:not([hidden])) {
    padding: 12px;
}
.bes-support-body:has([data-support-profile-form]:not([hidden])) .bes-support-welcome {
    margin-bottom: 10px;
    font-size: 14px;
}
.bes-support-widget [data-support-profile-form] {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 10px;
}
.bes-support-widget [data-support-profile-form] > * {
    grid-column: 1 / -1;
    min-width: 0;
    margin: 0 !important;
}
.bes-support-widget [data-support-profile-form] > [data-support-field="email"],
.bes-support-widget [data-support-profile-form] > [data-support-field="phone"] {
    grid-column: auto;
}
.bes-support-widget [data-support-profile-form] .form-label {
    margin-bottom: 4px;
    font-size: 13px;
}
.bes-support-widget [data-support-profile-form] .form-control {
    width: 100%;
    min-width: 0;
    padding: 8px;
    font-size: 14px;
}
.bes-support-widget [data-support-profile-form] > .small,
.bes-support-widget [data-support-recaptcha-status] {
    font-size: 12px;
    line-height: 1.4;
}
.bes-support-widget [data-support-recaptcha-widget] {
    display: flex;
    justify-content: center;
}
.bes-support-widget [data-support-profile-form] > [type="submit"] {
    min-height: 42px;
}
.bes-support-widget .support-contact-missing #besSupportContactHelp {
    color: #b42318;
    text-decoration: underline;
    text-underline-offset: 3px;
}
.bes-support-widget .support-contact-missing [data-support-field="email"] .invalid-feedback,
.bes-support-widget .support-contact-missing [data-support-field="phone"] .invalid-feedback {
    display: none;
}

.bes-support-widget textarea.form-control {
    min-height: 116px;
    resize: vertical;
}

.bes-support-widget[data-conversation-id] .bes-support-body {
    display: flex;
    flex-direction: column;
    overflow: hidden;
}
.bes-support-widget[data-conversation-id] .bes-support-body > * { flex: 0 0 auto; }
.bes-support-widget[data-conversation-id] [data-support-message-list] {
    flex: 1 1 0;
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
    overflow-wrap: anywhere;
}
.bes-support-widget[data-conversation-id] textarea.form-control {
    height: 88px;
    min-height: 64px;
    max-height: 116px;
    resize: none;
}
@media (max-height: 640px) {
    .bes-support-widget[data-conversation-id] .bes-support-body { padding: .5rem; }
    .bes-support-widget[data-conversation-id] textarea.form-control { height: 64px; }
    .bes-support-widget[data-conversation-id] .bes-support-welcome { margin-bottom: .5rem; }
}

@media (max-width: 767.98px) { [data-support-widget][data-support-mobile="0"] { display: none; } }
@media (min-width: 768px) { [data-support-widget][data-support-desktop="0"] { display: none; } }

@media (prefers-reduced-motion: no-preference) {
    .bes-support-widget[data-support-animation="1"] .bes-support-launcher,
    .bes-support-widget[data-support-animation="1"] .bes-support-dialog {
        transition: opacity 150ms ease, transform 150ms ease, background-color 150ms ease;
    }
    .bes-support-widget[data-support-animation="1"] .bes-support-launcher:hover { transform: translateY(-2px); }
}

@media (prefers-reduced-motion: reduce) {
    .bes-support-widget *,
    .bes-support-widget *::before,
    .bes-support-widget *::after {
        scroll-behavior: auto !important;
        transition-duration: .01ms !important;
        animation-duration: .01ms !important;
        animation-iteration-count: 1 !important;
    }
}
.support-composer-on-hold { background-color: #e9edf4 !important; color: #364152 !important; }